Reducing errors and noncompliance in using medicines was explored using focus groups of limited or non English speaking /reading Chinese, Vietnamese, Native Hawaiian, Samoan, Korean, and Cambodian consumers, and pharmacists serving those communities. Los Angeles District Public Affairs Specialist (PAS) partnered with UCLA School of Public Health to conduct the focus groups. Pharmacists were questioned about how they interacted with non-English speaking Asian and Pacific Islander patients, and how the pharmacists assessed patient understanding. Pharmacists also identified what information was needed to help them to assist their customers. Consumer focus groups were asked about how they obtained information about medications and their informational needs. Traditional practices and linguistic and literacy limitations were also discussed with both audiences. PAS also conducted educational workshops to present the Take Time to Care medication safety messages (Read the Label, Ask Questions, Avoid Problems, Keep a Record). The messages were illustrated with stories from the communities about problems that arose from lack of compliance and /or understanding of these messages. Translated brochures of the Take Time to Care messages were provided to the workshop audiences. Workshop participants and focus groups shared a wealth of stories and suggestions. Based on the focus group results and workshops, common label directions will be translated and the Power Point workshop presentation will be adapted to each community. A set of recommendations and references for cultural practices will also be completed.